Privacy Policy
This Privacy Policy explains how WLDK LIMITED (referred to as WLDK Labs, we, us, or our) collects, uses, and protects your personal data when you visit our website or get in touch with us. We are the data controller responsible for your personal data under this Privacy Policy.
Who we are
WLDK LIMITED is a company registered in England and Wales.
- Company number: 16182403
- Registered address: Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA
- Contact email: bartosz@wldklabs.com
The data we collect
We may collect and process the following categories of personal data:
- Contact details you provide, such as your name, email address, company name, and anything you include in a message or enquiry when you book a call or contact us.
- Communication records, including emails and notes from calls or meetings.
- Technical and usage data, such as your IP address, browser type and version, device information, the pages you view, and how you interact with the site. This is collected through cookies and similar technologies (see Cookies and analytics below).
We do not intentionally collect special category data (such as health, race, or religious information). Please do not send us this kind of information.
How we collect your data
- Directly from you, when you book a call, complete a form, or email us.
- Automatically, through cookies and analytics tools when you use the site.
- From third-party tools we use to run the site and our scheduling, such as our scheduling provider.
How we use your data and our legal bases
We use your personal data for the following purposes, relying on the legal bases set out under the UK GDPR:
- To respond to your enquiries and provide the services you request. Legal basis: performance of a contract, or taking steps at your request before entering a contract.
- To communicate with you about your enquiry or engagement. Legal basis: legitimate interests (managing our client relationships).
- To operate, maintain, and improve the website. Legal basis: legitimate interests (running and improving our business).
- To measure and understand how the site is used. Legal basis: your consent, where required, for non-essential cookies and analytics.
- To comply with our legal and regulatory obligations. Legal basis: legal obligation.
Cookies and analytics
Our site may use cookies and similar technologies. Some are strictly necessary for the site to function. Others help us understand how the site is used so we can improve it.
Where we use analytics or marketing tools (which may include Google Analytics, Google Tag Manager, and the Meta Pixel), these are only loaded where enabled, and where required we will ask for your consent. These tools may set cookies and collect usage data such as your IP address, device, and browsing activity on our site. You can control or delete cookies through your browser settings, though blocking some cookies may affect how the site works.
We ask for your consent before loading any non-essential (analytics or marketing) cookies, and you can change or withdraw your choice at any time using the Cookie settings link in the footer of every page. For the full list of cookies we use and how to control them, see our Cookie Policy.
Sharing your data
We do not sell your personal data. We may share it with:
- Service providers who help us run the website and our business, such as our hosting provider, scheduling provider, form and email providers, and analytics providers. These providers process data on our behalf and under our instructions.
- Professional advisers, such as accountants or lawyers, where necessary.
- Authorities or regulators, where we are required to do so by law.
International transfers
Some of the providers we use may process data outside the United Kingdom. Where this happens, we take steps to ensure your data receives an appropriate level of protection, for example by relying on adequacy regulations or standard contractual clauses (including the UK International Data Transfer Addendum) where required.
How long we keep your data
We keep your personal data only for as long as necessary for the purposes described in this policy, including to meet any legal, accounting, or reporting requirements. Enquiry and client records are generally kept for the duration of our relationship and for a reasonable period afterwards, after which they are deleted or anonymised.
Your rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure of your data in certain circumstances.
- Object to, or request restriction of, our processing in certain circumstances.
- Request the transfer of your data (data portability).
- Withdraw consent at any time, where we rely on consent.
To exercise any of these rights, contact us at bartosz@wldklabs.com. We may need to verify your identity before responding, and we will respond within the time limits set by law.
Security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
Our website and services are not directed at children, and we do not knowingly collect personal data from children.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the Last updated date above. Please review this page periodically.
Contact us and complaints
If you have any questions about this Privacy Policy or how we handle your data, contact us at bartosz@wldklabs.com, or by post at the registered address above.
If you are not satisfied with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at ico.org.uk.
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